ATTENTION NEW MEMBERS: If you have not received your documents after 2 days, please check your SPAM folders, both online and in your email client (if applicable).
PLEASE NOTE: BY LAW WE CANNOT ANWSER QUESTIONS ABOUT GROWING LAWS AND CANNOT PROVIDE LEGAL ADVICE. This contact page is for questions about the GrowLegal.com service only.
Why no phone number? To ensure strict compliance with the law, all correspondence is screened by our legal department -- which would not be possible via phone. (24/7 emergency phone support is available from your collective.)
If you are a member and need routine support, please contact your collective via email to keep phone lines clear. If law enforcement needs to verify your membership please have them call the 24/7 emergency support number on your documents.
Manage your Membership:
Growing season ended? You can put your membership on hold to ensure you will be accepted back into the program next season. Your billing will be stopped and restarted automatically. (Don't know your restart date yet? Simply contact us whenever you're ready.)
Put Membership on Hold:
PayPal Payment Change or Cancellation:
1. Log in to your account.
2. Click Settings (the gear icon) near the top of the page.
3. Click the Payments tab.
4. Click Manage pre-approved payments under "Pre-approved payments".
5. Select the payment to view, modify, or cancel.
6. Follow the instructions on the page.
Non-PayPal Payment Change: