Emergency Support

If you are a member and need routine support, please contact your collective via email to keep phone lines clear. If law enforcement needs to verify your membership please have them call the 24/7 emergency support number on your documents.

Why no phone number? To ensure strict compliance with the law, all correspondence is screened by our legal department — which would not be possible via phone. (24/7 emergency phone support is available from your collective.)

Get in Touch with Us

ATTENTION NEW MEMBERS: If you have not received your documents after 2 days, please check your SPAM folders, both online and in your email client (if applicable).